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Product · Email Management

Email management that takes emails off your team's plate.

Automate recurring emails, use smart templates, and keep the whole firm on one communication timeline.

  • Automate recurring emails and follow-ups
  • Professional templates with smart placeholders
  • Full client communication timeline for every team member

4.8 from 300+ reviews  ·  No credit card required

Uku email management — automated emails and client communication timeline

"Did anyone reply to this client yet?" should never be a question. When every email from every team member lands on one client timeline, the answer is always one glance away.

What smart email management delivers
8h

Saved per team member, monthly

Automated emails and templates eliminate repetitive writing. Your team spends time on accounting, not copying and pasting the same message.

0

Forgotten follow-ups

Trigger-based automation sends the right email at the right time. Task completed? Start date arrived? The client already knows.

100%

Communication history visible

Every email from every team member lives on one timeline. Vacation handoffs and client questions answered without digging through inboxes.

“Sending emails from Uku allows us to provide excellent client communication. Additionally, we save about 8 hours per team member of working time monthly.”

Pille, CFO
See it in action

Quick, easy & professional client communication.

Stop writing and sending the same emails over and over. Automate recurring messages and let your team focus on what they do best.

Uku email management demo video Watch how Uku's email management works · YouTube
Email Automation

Automated emails that save hours every month.

Add automatic emails to recurring tasks. Trigger them after a task is completed or when the start or end date arrives.

  • The same message goes to 200 clients in seconds
  • Timely, consistent updates — written by no one
  • Triggers tied to your workflows
Uku automated emails — add emails to recurring tasks
Email Templates

Fast and consistent client communication.

Letters are pre-written for you. Use placeholders like {{client_name}} and Uku fills them automatically.

  • Personal and company-wide templates
  • Translations — Uku sends in the language on the client profile
  • Placeholders for deadline, period, company name, and more
Uku email templates with placeholder variables
Communication Timeline

The full client conversation on a single timeline.

Emails sent by all team members, gathered in one place. No more digging through personal inboxes.

  • History available even when colleagues are on vacation
  • New team members get full context from day one
  • Lives on the client profile — one source of truth
Uku client communication timeline showing all team emails
Everything you need

Everything you need for professional client emails.

Email automation

Add emails to recurring tasks. Automate based on task completion, start, or end time.

Personal & company templates

Pre-written letters ensure a consistent, professional communication style.

Template translations

Uku sends letters in the language specified on the client profile.

Smart placeholders

{{client_name}}, {{deadline}}, {{period}} — replaced with the correct values automatically.

Communication timeline

All team members' interactions with a client on one timeline, accessible to everyone.

Multiple email addresses

Send from company, team member, or client-specific addresses based on context.

Gmail integration

Connect Gmail in minutes. Emails sent from Uku appear in your Gmail sent folder.

Office 365 integration

Connect Outlook seamlessly. Full sync with your Office 365 sent folder.

SMTP server

Connect any email server. Fill in the fields and send a test letter to verify.

Email management checklist

Yes, Uku email management can do that.

Every email management question we hear from accounting firms — and the answer is always the same.

  • Can I automate recurring emails based on task triggers?
  • Can I create templates with smart placeholders like client name and deadline?
  • Can I send emails in the client's preferred language automatically?
  • Can I see all client communication from every team member on one timeline?
  • Can I connect Gmail, Office 365, or my own SMTP server?
  • Can I send from different email addresses — company, personal, or client-specific?
  • Can I trigger emails when a task is completed or a deadline arrives?
  • Can I access communication history when a colleague is on vacation?
  • Can I add file attachments to automated emails?
  • Can I track which emails have been sent to each client?
FAQ

Email management questions.

Can I send emails directly from Uku?

Yes. Connect your Gmail, Office 365, or SMTP server to Uku and send emails without leaving the platform. Sent emails appear in both Uku's timeline and your email provider's sent folder.

How does email automation work?

Add automatic emails to recurring tasks. Choose a trigger — task completed, start date arrived, or end date arrived — and Uku sends the email for you. No manual work, no forgotten follow-ups.

Can I use email templates with placeholders?

Yes. Create templates with placeholders like {{client_name}}, {{deadline}}, or {{company_name}}. Uku replaces them automatically when the email is sent. Templates support multiple languages — Uku picks the right language based on the client profile.

Does Uku track all client communication?

Every email sent by any team member is recorded on the client's communication timeline. When a colleague is on vacation, you can see the full conversation history instantly — no digging through inboxes.

Which email providers does Uku integrate with?

Uku integrates with Gmail, Office 365 (Outlook), and any SMTP server. The setup takes minutes. Emails sent from Uku automatically appear in your provider's sent folder.

Can different team members send from different email addresses?

Yes. You can configure company-wide, team-member-specific, and client-specific email addresses. Uku sends from the right address based on the context.

How much does email management cost?

Email management is included in all Uku plans. No extra cost, no per-email fees. You get automation, templates, timeline, and integrations out of the box.

Have a question? Contact us — real people answer.

Independent user reviews

Top-rated by accounting firms, consistently.

G2
Uku's user reviews and ratingsBased on our G2 ratings
G2 Best Usability 2025 G2 High Performer Winter 2026 G2 Momentum Leader 2025 G2 Most Implementable Summer 2025 G2 Easiest To Do Business With Winter 2026 G2 Users Love Us
9.5
Ease of UseAverage: 8.6
9.7
Quality of SupportAverage: 8.6
8.9
Ease of SetupAverage: 8.5
Trusted by 1000+ accounting firms worldwide
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Get started with Uku today

Elevate your efficiency with the powerful yet easy-to-use accounting practice management software.

"Let's create a dream, where the team is happy, clients are well served and profits are fair." — Rain Allikvee, Co-founder of Uku

Rain Allikvee, Co-founder of Uku
Rain Allikvee
Co-founder, building Uku since 2017